Is Pizza Hut Anti-Christian?

Seems like a strange question to ask, does it not?  Yet if one were to visit the Pizza Huts in my immediate area, you might very well get that impression if using their Wi-Fi network to surf the internet.

There's a lot to like about Pizza Hut.  Generally speaking they make good pizza at a fair price.  The staff is usually quite friendly and they have an offering called "The Dinner Box" which, in my opinion, is one of the best food bargains around.  Back in the mid-1980s, in rural Iowa, Pizza Hut was the first major food chain to move into many of the smaller communities.  I really appreciated their presence in Belle Plaine, where I was living at the time.

For now, my visits to Pizza Hut have ended.  Currently I live in the Huntsville Alabama area.  I've recently discovered that at two nearby Pizza Huts, nearly all Catholic and Christian websites are being blocked on their guest Wi-Fi networks.  Many of these websites are considered to be among the very best resources for Catholics and all Christians.  I've visited dozens of other food venues and places where public Wi-Fi is available.  I've not yet run across any other instance of the blocking of Christian and Catholic content.  My local Pizza Huts are unique in preventing their patrons from accessing the majority of faith-based websites.  As long as these Pizza Huts continue this practice, they won't be getting any of my business.

My first discovery of possible strangeness with Pizza Hut's web filtering occurred late in the summer of 2019.  I was surfing the internet on my iPad while waiting for my $10 Dinner Box to be made.  I found that I could not visit the United States Conference of Catholic Bishops website (http://www.usccb.org).  This is probably one of the most visited websites among Catholics.  Among other things, this website features the scripture readings for each day.  At first I thought it was just some kind of glitch.  I then proceeded to visit some other (non-religious) web pages and forgot about the issue.  However, on a subsequent visit to the same Pizza Hut, one week before Thanksgiving (11/21/19), I ran into the problem again.  When attempting to visit http://www.usccb.org I would get this message:

This time I decided to investigate further.  I used Google, to pull up web addresses of other Catholic websites and attempted to visit them.  I was able to visit some of my local church sites but all the major sites I was attempting to visit were either being blocked outright or giving me security warnings.  These security warnings appeared to give me an option to view the page.   But when attempting to navigate to any of the pages where warning messages were displayed, I would ultimately encounter the "Web Page Blocked!" message that you see above.

After dinner that evening, I contacted Pizza Hut via their feedback page.  I kindly explained to them what I encountered and that I found this blocking of Catholic websites very disturbing.  Within a few minutes of my submittal, I received this automated email reply:

Two days later (11/23/19), I received another email.

I was hoping that someone at Pizza Hut would eventually send some sort of explanation after they had time to review this issue or just fix the problem.  But nothing further ever came.  As the holidays were approaching I had many other personal projects underway.  But I resolved to investigate this issue further once the holidays were over--especially if I didn't get any further feedback from Pizza Hut.  Questions I wanted to answer included:

#1 Is this blocking of websites only limited to Catholic websites or are other Christian sites affected?

#2 Does this website blocking extend across other Pizza Hut locations?

#3 Is the problem specific to my iPad or do other computers experience the same access issues on Pizza Hut Wi-Fi?

#4 Do any other publicly accessible Wi-Fi networks experience the same blocking behavior as Pizza Hut's Wi-Fi?

Answer to Question #1: The blocking of websites extends across most Christian sites
To investigate to what extent this web page blocking occurred, I created a web page of religious links.  The first 12 links represent pages created by Catholics or pages that I found out about from other Catholic sources.  The second set of 12 links are what I consider to be general Christian (but non-Catholic related) links.  Both the Catholic and general Christian links represent major websites that are accessed nationally if not worldwide.  In the case of creating the general Christian links, I made an extra effort to ensure that I was including top ranked sites.  Note, other than the usccb.org site, I did not know in advance which sites might be blocked.  That is, I did not hand-pick sites that I knew or thought would fail.  My religious links test page can be found here:  https://kantack.com/faithtest

I then tested my web page at a few other food locations (including a pizza restaurant other than Pizza hut).  All 24 links worked flawlessly.  I then revisited my local Pizza Hut and came up with these results:

Of the 12 Catholic web sites I link to, 10 of them are blocked.  The two sites that somehow manage to make it through Pizza Hut's filter are:  First Things and Catholic World Report.

For the 12 general Christian web sites I attempted to visit, 11 of them are blocked.  The only non-Catholic Christian website I could access on Pizza Hut's Wi-Fi was: The Christian Post.

What the Blocking Looks Like
The blocking of these websites varies a bit from site to site.  On at least two of the Catholic web links (
USCCB.org and Integrated Catholic Life), Pizza Hut's network takes you straight to the "Web Page Blocked!" screen.  

Most of the time Pizza Hut's blocking makes it look like there is a problem with the website.  The actual messages you will see will vary a bit depending on what operating system and web browser you're using.  (The following screenshots below were taken from my iPad.) 

When attempting to access a site that Pizza Hut doesn't want you to see, you first get this message:

If you click on "Show Details" you will see a message like this added to your screen:

 Should you choose to continue (and click on "visit this website"), you'll get another warning:

 

Finally, if you proceed and click "Visit Website", you should get to the desired page.  But not at Pizza Hut.  Instead, clicking on "Visit Website" takes you to the  "Web Page Blocked!" screen:

As for all those security warnings pictured above, at least for the 24 links on my Religious Links page, I'm convinced they are totally bogus.  I've not encountered these warning messages at any other location except at another Pizza Hut.  Furthermore when on Pizza Hut's Wi-Fi, I've yet to encounter any problems visiting secular (non-religious) links.  It seems to me, that there is a massive blocking of Catholic and other faith-based websites occurring at Pizza Hut.  Rather than blatantly block all the sites directly, Pizza Hut is using fraudulent security warnings as their means of making it look like it is a website problem.  In reality it is Pizza Hut's own network web filtering that is causing all the trouble.

Answer to Question #2: The blocking of websites extends to more than one Pizza Hut location
So far I've been able to test three Pizza Hut locations.  Two locations (one in north Huntsville and one in north Madison, Alabama) show the exact same behavior on the exact same websites.  More than a couple of times, I've revisited these Pizza Huts and re-tested all my links to ensure that I am getting consistent results.

Recently (1/24/2020), I was able to visit and test the Wi-Fi at a Pizza Hut in Decatur, Alabama.  This one used a different Wi-Fi provider than the Huntsville and Madison Pizza Huts.  I tested all 24 links with no problems at all.

As I have the opportunity to visit other Pizza Huts, and test their networks, I'll update this web page accordingly.  I would love to receive observations/comments from others regarding their web surfing experiences at other Pizza Hut locations.  Should you visit a Pizza Hut and get connected to their Wi-Fi network, please visit my Religious Links web page https://kantack.com/faithtest.  Let me know how it goes.  Feedback can be sent to:  ckantack@yahoo.com 

Answer to Question #3: Other computers exhibit the same behavior when on Pizza Hut Wi-Fi
Recently I took a Windows 10 laptop to the same Pizza Hut (north Madison, Alabama) where I first encountered this problem.  I wanted to be sure that my inability to view these websites was not something inherent to my iPad.   While the security warning messages look a bit different when using Windows 10 and depending on which browser you use, the end result is the same.  Of the 24 links on my Religious Links page, only three of them are accessible when on the Wi-Fi networks of my local Pizza Huts.

Answer to Question #4: Other networks tested do not behave as Pizza Hut's Wi-Fi network
Since I have created my Religious Links page, I've been testing out these links at all the venues I've visited that have public Wi-Fi available.  Having tested roughly two dozen or more locations (so far), in no case have I encountered warning messages or experienced web page blockage for any of the links on my test page.  Furthermore, whenever I ever have encountered such warning messages (unrelated to my link testing, on other sites other networks), the option to continue on and actually visit the desired webpage has always worked for me.

In all fairness, it is Pizza Hut's own Wi-Fi Network
I realize that the free Wi-Fi access a Pizza Hut location provides is strictly as a courtesy to their customers.  They are not under any obligation to provide access to all of the internet.  At the two problem Pizza Huts I've found, if you read through the terms of service agreement they present to you, prior to allowing access to their Wi-Fi, they make this point abundantly clear over and over again.  Pizza Hut is free to configure their network access as they wish.

Still, I find the extensive blocking of Catholic and other Christian websites very strange and disturbing.  As these Pizza Hut locations are free to configure their network as they please, I'm also free to choose where I'll buy my pizzas.  Not being able to visit a number of my favorite religious websites, when at my local Pizza Huts, leaves a bad taste in my mouth.

Is Pizza Hut Anti-Christian?
Pizza Hut is a large company undoubtedly composed of employees with a wide range of beliefs.   To say Pizza Hut is anti-Christian is an over generalization.  Most of Pizza Hut's employees likely have no idea that faith-based websites are being blocked on the company's guest Wi-Fi networks.  But until such time I learn otherwise, based on the extensive blockage I've seen, I can't help but believe that my local Pizza Huts are determined to keep Catholic and Christian reading off their guest networks. 

In mid-February 2020 I again contacted Pizza Hut, this time including a link to this web page.   I was hoping perhaps this time I would get some sort of response.   But again, nothing but the same two form letters described earlier on this page.  Periodically I also stop by the Madison or Huntsville Pizza Huts (both located along highway 72/University Ave), to see if perhaps they have corrected this issue.  But as of 2/22/2020, I still see no change. 

Here's hoping and praying that Pizza Hut will change their practice and stop blocking faith-based websites.  I'd love to be able to one day take down this web page and resume my visits to Pizza Hut.

                                                                                                         Chris Kantack

This web page was last updated on: 02/22/20 10:57 AM Central Time.